Chapter 4 : Building a Collaborative Culture
This chapter discusses the
importance of putting relationships first. “These interactions become the bases
for getting to know each other and finding common perspectives and experiences”
(Nussbaum-Beach, 59). It is important to have both congenial and collegial
relationships. Congeniality refers to the polite, friendly relationships we
have with one another. On the other hand, collegiality is a shared belief that
none of us is as good as all of us, and we can all contribute to improved
individual practice.
Establishing
trust is another key topic from this chapter. “Trust is one party’s willingness
to be vulnerable to another based on the confidence that the other is
benevolent, reliable, competent, honest, and open” (Nussbaum-Beach, 60). These
characteristics help to bond people and communities together, even if they are
online.
For my future career, trust is
beyond important. If I do not give off the impression of being a trustworthy
occupational therapist, I doubt many people would consider opting for my help.
I am responsible for helping people across
their lifespan to do the things they want and need to do through the
therapeutic use of daily activities. If I presented myself poorly online, I
would not be able to gain trust from my potential patients. Also, trust could
be important to an occupational therapist when it comes to reading new and
improved information on the web. Not all sources are reliable, and it is vital
to be aware of where the information is coming from.
The
chapter proceeds to discuss the stages of collaboration. Forming, storming,
norming, and performing are the stages of Tuckman’s model. Forming occurs when
group members are getting to know each other. Storming occurs when people
disagree and become frustrated. Norming occurs when the teams know a deadline
is coming and decide to forge ahead. Lastly, performing occurs when
conversations focus on achieving the group’s goals. These stages do not necessarily
happen in that order, but they very well could!
This
element also relates to occupational therapists, and almost all health care
professionals. Often times, health care professionals work in groups to achieve
the best care possible for their patients. Occupational therapy assistants
assist the OT, and this relationship could use the Tuckman’s model.
Works Cited:
Nussbaum-Beach, Sheryl, and Lani Ritter. Hall. The Connected Educator: Learning and Leading in a
Digital Age. Solution Tree Press, 2012.
The connection you made between trust and finding online resources is important to keep in mind. It is essential for professionals to find trustworthy websites to get information from. This connection of trust in my profession is not something I thought of while reading the chapter! I agree that earning trust from clients is essential for any professionals success and how we appear online can play a role in earning their trust. We must be conscious of not only first impressions in person, but also what opinions others may form based on our online profiles.
ReplyDeleteWe can relate in the sense that we both want to become occupational therapists. So in this way, I do agree that it is important to seem professional, confident, and reliable in order for the patient to trust us in the future. You can also gain their trust by answering any questions they have in ways they can understand it. It must be a scary process to go through what they do and have so many questions on their mind, so it is part of our job to make them feel calm and safe.
ReplyDeleteI really liked how you connected the chapter to your future career! I feel like individuals in the healthcare field need to have the best relationships with their patients because when people come to see you, they are already sick and vulnerable and most of the time are already closed off and distrusting. It is extremely important to form good relationships with your patients from the start so they can receive the best care possible, which is the best situation for them, as well as you as the provider.
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